Usacomplaints.com » Internet & Web » Complaint / Review: NewEgg - Terrible company. #421720

Complaint / Review
NewEgg
Terrible company

I'd first prefer to suggest that I've bought lots of products from NewEgg over more than 5 years now. I understand a great touch about computers and computing devices. Since being stated below was the ultimate straw...

I bought a movie card from NewEgg about 3 months before. I mounted it also it worked to get a time. Following day noticed straight and outside wrinkles and problem about the display. I approached the maker and following a few hours of attempting to repair it, it was decided to become faulty. I stuffed it back-up, got a return quantity from NewEgg and delivered it down. Nearly 14 days passed and that I hadnot noticed them. I'd to get hold of them, after another 2 times they delivered mean email stating they could not acept the return since 'it had been lacking a sequential number also it had been delivered back'

No sequential numbers were eliminated and so I had no idea exactly what the heck these were referring to. I tried speaking with them about this since I have have bought through them to get a very long time, however they nevertheless wouldn't take the return. I continued their website since you may create evaluations concerning the item. I posted an evaluation, 3 nights later i obtained an email declaring my review continues to be declined! Incredible!!! I published an evaluation concerning the item subsequently mentioned NewEgg as declined my RMA. No actual slander or cussing.

At this time I'm really pissed. Similarly NewEgg is wholly wasting me on / off another they're delivering sorry updates and 'hopefully you return'... Yes right. I began searching through the merchandise info, everything becomes obvious why this really is occurring, there's a guarantee!!! NewEgg does not wish to cope with it simply because they understand the maker may, however NewEgg includes a one month return policy until anything voids the guarantee... Serial number stickers, simple to eliminate/shed.

Long story short the maker is definitely buying up NewEggs slack.

LISTED HERE IS MY TWO DOLLARS: NewEgg is becoming worse and worse in the last 24 months. Exactly what the problem is? I actually donot understand perhaps the Economy is striking them difficult but I'll not return to with them, their customer support is average at-best plus they are dropping their competitive advantage.

A number of other websites can do the things they do without any trouble ruturns and therefore are happy to complete what it requires to keep you company.


Offender: NewEgg

Country: USA
Site:

Category: Internet & Web

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