We hired Jarrett Dooley of Emergent Design to do a website for our company. All was going well until we paid him. He then wanted no part of our company even though the process of designing & building the site was friendly,
We even paid him extra. He offered absolutely no customer support.
He also did not obey the support terms of the agreement & contract.
I.E. He was to show us how to make changes, how to access our files,
He was to put files on a disk so we would have them. Non of that took place.
After he was paid that was it, Jarrett Dooley changed.
His nice polite personality turned into an obvious irritable individual.
Fact: He lost our website file, after months of trying to get him to help us in a very bad situation he created, where we could not access or make any changes to our corporate site. Jarrett Dooley was not honorable to the terms of our contract.
Our contract called for all files to be available to our company, in order for us to make changes to our site. Very reasonable right???
Well Jarrett lost our file & treated us like trash, like we were bothering him to try to retrieve the file HE LOST. We finally were able to get him to help us & here is a sample of his customer service to us - a paying client.
Jarrett Dooley:
" Good luck, and I've got to tell you that I cannot devote any more of my free time helping to get things sorted out. Best of luck."
Funny how people are ruled by the dollar, once paid Jarrett Dooley of Emergent Design could care less.
You've been warned.
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