Usacomplaints.com » Internet & Web » Complaint / Review: As Seen On TV (.com) - Merchandise Direct Deceptive website order form. I decided NOT to order a Snuggie, but was charged anyway Internet. #395007

Complaint / Review
As Seen On TV (.com)
Merchandise Direct Deceptive website order form. I decided NOT to order a Snuggie, but was charged anyway Internet

I wanted to order a Snuggie blanket for my wife and went to asseenonTV.com to get it. I entered my credit card info after selecting ONE Snuggie that is supposed to come with a free one (for an add'l $7.95, of course).

When I clicked to go to the next phase of ordering, I started getting these other offers that would not stop and were becoming quite confusing. Everytime I would click 'No', a new offer would come up. "Well, what about this one?" "No." "Then, how about this?" "No." "Maybe this one, then?" "NO! No! NO!"

It started looking a bit scammy, so I looked for a 'cancel' option. Since there was not one, I just closed everything out. Should not be a problem since I did not 'Submit' anything.

WRONG! Three weeks later, there is a charge on my credit card from MERCHANDISE DIRECT (The Snuggie clan) for $35.85. No order confirmation. No email notification. No NOTHING but a charge on my card.

I tried calling the number on the website, but it is automated and I had to have an order number to continue. I did not get an order number!

Then I decided to Google the situation and found nothing but complaints about this company from consumers everywhere... And that is how I found this site, by the way.

Now I am going to have to go to the bank Monday and file a dispute on the unauthorized charge. I am going to cancel my credit/debit card, too, and get a new one before more charges start showing up out of nowhere.


Offender: As Seen On TV (.com)

Country: USA   State: Connecticut   City: Wallingford
Site:

Category: Internet & Web

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