This was a total rip-off of buy one get one free & shipping only $7.95, total billed to my credit card was $66.70 for one snuggie. This was advertised at buy one get one free, what you get free is a little book light. The charges were $19.95 for Snuggie, shipping charges were $31.80, and $14.95 for additional Snuggie (was mislead in the advertisement as reading 'buy one Snuggie get one free'.) The phone number given was not directly to the company but a third party billing. When the UPS package arrived, I refused delivery. I called the company & said I sent back the postcard they sent me 'to cancel' the order (because the back-order of product ordered 12/15/08). I was told there was no record of them receiving the 'cancel' order. I was also told that now there is NO record of the returned item and even if there was I would only get back 1/2 of my money. Totally fraudelent remarks made by customer service. This complaint has been forwarded to State of Florida, Attorney General Bill McCullum.
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