Usacomplaints.com » Internet & Web » Complaint / Review: ELocal Listing, Elocallisting - Search Initiatives, Locally The eLocal Sales and Customer Retention Model Exposed. Dont get scammed!. #388034

Complaint / Review
ELocal Listing, Elocallisting
Search Initiatives, Locally The eLocal Sales and Customer Retention Model Exposed. Dont get scammed!

The eLocal Sales and Customer Retention Model Exposed.
The Sales Model: How elocallisting is able to stay in business

ELocal Listing, LLC that is located in Temecula California who claims to be a SEO/SEM (Search engine marketing) I will tell you why they are not.

1) They do not have anyone employed that is qualified to understand SEO or SEM theoretic.

2) They do not have a product.

3) Their money back guarantee is a scam; because that is voided when you agree to the TPV (Third Party Verification) recording stating All sales are final! Don't believe me? Try it and find out and when your bank tells you that you agreed to the charges on the TPV. I hate to say I told you so. So as soon as you agree to the TPV you get scammed for the setup fee upfront.

4) They don't ever guarantee rankings or results. Don't believe me? Just ask you'll normally get two of the no versions.

A.) No we don't, blah blah blah
b) you'll have a very long and loopy answer resulting in a No.

5) We have customers looking for you business online the infamous line. Don't fall for this. That is part of the act.

The Customer Retention Model: The Psychology behind retention methodologies.

Ever called to eLocallisting to cancel your account? Maybe to have some changes made because of error, then you know exactly what I will be talking about. Hell, you might be able to relate.

1) When you call you experience long hold times, if you're lucky you get answered right away. (You have a better chance of winning the lottery)
2) After a brutal hold time, you get the run around treatment.
3) Once you have someone on the line that can help you and you're off! They will offer you lower prices, incentives, additional keywords, ad word campaigns (that make no sense), have seen them go down to 39.99 monthly to keep a customer. I guess a desperate time calls for desperate measures.
If you continue to proceed with canceling within your 30 day grace period, you get Tier 2 customer service. Tier 2 Customer service is like hold hell laterally. Just when you think you get through you get a voicemail. If you decide to leave a message you won't get called back. Why would they? It's up to you to make sure you contact them. They have no interest in canceling you. It's how they generate money from a couple of thousand victims. Every month the victims seem to get smaller and smaller, causing a much
more aggressive approach to profitability.
If you do get an agent on the phone by this time you have probably already begun readying these reports which can be found like a virus around the net. Once you address what you have found on all the reports they begin the denial phase of the strategy.

You have probably heard these before:

Not all companies can please their customers; do you think companies like Sony and Disney please everyone of their customers? - elocal

How does a company like eLocallisting try comparing to a giant like Sony or Disney? This perversion of logic only shows their attempt to make a huge problem minuet. Second of all those 2 companies actually have a product, eLocallisting does not.

Yes we have heard about the reports all over the net as well. The truth is that we use to have resellers that would sell our product (What Product?) and when their employees got fired they went on a rampage.- elocal

Ah the dark art of misinformation. Creating a lie to conceal another, Creating the illusion of being victimized automatically triggering a sense of pity and understanding in the human psyche. Once they have you where they want you then they began the offensive psychology. The all I really want to do is help you HonestlyThat's what I am here for blah blah blah
Translation= Ok I see you're serious what do you want. All I want you to do is stay with us so I can charge your account again for doing nothingagain.
If you fall for the bait you'll find yourself calling once again in a month.
If you actually stand up for yourself you will have learned 2 things:

1) You will never do business with elocallisting.
2) You were scammed.

Just thought the world should know how much of a fraud this company is. My problem is not with any individual but with the company's business practices.


Offender: ELocal Listing, Elocallisting

Country: USA   State: California   City: Temecula
Address: 28765 Single Oak Drive
Phone: 8002850484

Category: Internet & Web

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