Usacomplaints.com » Internet & Web » Complaint / Review: Comcast - Incompetence. #387063

Complaint / Review
Comcast
Incompetence

I'd voip telephone support through comcast. Our device continued a Friday and my telephone didn't function. I named Comcast and informed them the device was poor, your 10 minutes away, I'll provide the previous device and trade it. I had been advised a specialist needed to emerge first. Therefore, I created the visit for Friday at 1:30. I told them I'll be house and also to not phone whilst the telephone doesn't function. I quit work early to become house before 1:30 AT 2:15 I named and requested where's the specialist. The reaction was he named at 1:00 to verify and there is no solution, I turned out, rescheduled for Wednesday at 2:30 and again stated I'm confirming since I'll be house, don't contact in the device is poor. At 3:15 I named and requested where the specialist was, I was informed (you thought it) he named at 2:30 and there was no reaction, therefore he terminated. I had been annoyed and required to spealk to some boss. I had been informed the technology has gone out of the region and certainly will need to reschedule for Thursday. When I seemed out my screen there went the Comcast vehicle heading right by my home! I told the boss, inform the sob to show around. With-in fifteen minutes the technology was in the home, and after 40 units of rebooting nmy program, rerouting wires, etc... The technology removes his phone calls work and claims he must change the device.

The moment my telephone was operating, I named Meal community, disconnected all Comcast gear, along side my cable package and introduced it to my regional workplace and informed them I'm eliminating their support. Once they questioned why, I told them your to silly to stay company.

Our sister-in-law transferred to some new home and bought Comcast. I'd visited their property and observed bits of wire and requested whats happening. The technology arrived and didn't have sufficient wire, therefore he was producing brief bits of cable and incorporating fittings as he went along. He'd to return 24 hours later since he went from wire. She was informed to maneuver her Television over the space, therefore he'dnot need to path the wire within the door-frame, of over the limit. I informed her to have gone the fool, there is no cause to link leftovers of wire together, and he might have run the wire within the cellar successfully or more thru the ground towards the Television at it is unique area. Obviously, she changed to Direct TV.


Offender: Comcast

Country: USA   State: New Jersey   City: East Brunswick
Site:

Category: Internet & Web

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