My company, Comprehensive Computing, was contracted by Prism Pointe Technologies to do four service calls between June 17 and July 16 which have been completed, invoices sent 5 times and proper documentation sent multiple times as well. After more than 50 attempts to get these invoices acknowledged and paid, we have been unable to receive payment for the $281.00 this company owes us for these jobs we've completed for them. Nobody will return a phone call to us regarding this situation. Most of the time when we call we're either sent to voice mail (and we leave a message) or we're told someone will call us back. We have never had one phone call returned. There have been 3 or 4 times we were told the invoices were never received and we resent them. The last time I spoke with someone about the invoices, I spoke with Matt Carter who said they hadn't received them. So, I emailed them to him directly at [email protected] while I spoke with him over the phone. He acknowledged receipt of them on October 24th during this same conversation. I called back Monday, October 27th to follow up. I spoke with someone at the help desk who said "we have not received any invoices on your account." This is getting very frustrating. I would like to see this company forced to make good on its obligations. I am very much interested in seeing this taken to class action status, and I would be happy to help with what is needed to do so.
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