Usacomplaints.com » Internet & Web » Complaint / Review: AT&T U-verse - Returning of their equipments. #367622

Complaint / Review
AT&T U-verse
Returning of their equipments

During December I love their Television and online sites (significantly less than per month). As a result of private issue, I ended this company. However it was the start of a headache not over yet. I named them many times from January to Feb or March to come back the Equipment supplied.

In most of the calls, I had been informed to hold back FOR THAT CONTAINERS they delivered to me to come back the tools. Regardless of this, I described the problem towards the customer support worker and that I usually got exactly the same solution: “don’t fear there is an issue, delay, the containers were currently delivered for your target. The agreement support was for $59 and free easily terminated it before 30 days useful, however it was really for $130.45, then I obtained a different one (I don’t remember just how much I really compensated) and there is a reimbursement aswell. I attempted to have gone the equipment within their Westport (CT) area, however they didn’t take them. I dropped a lot of time, cash and wellness by attempting to return their tools. Every phone I did so survived about one-hour to obtain the continuous solution: “You need to watch for the containers these were currently delivered for their address”. I also delivered a notice to 1 of the handles: nobody responded to it. Since their support declines my hypertension and my nerves nearly erupted, I quit: no further calls.

Nearly at the conclusion of June, I obtained a brand new statement from their store for $336.40. I called them again. This time around I got the title of the client support worker (Gloria Lopez). I spoke to her at 10:35 A.M.in September 29. After displaying her the overall image, she apologized; she repeated the containers were likely to be delivered to my tackle which the statement would be ended after they obtain the tools. Fourteen days afterwards, as usually, no containers came to my home, but a notice from Selection Agency of America.

I named again in July 16 at 10:20 A.M. This time around Tania Perez repeated the tune: “sorry, but perhaps there is an irritation. The containers are likely to be there-from one or two weeks”. Our last-call was in March 24 (about 11 A.M.), for the reason that period, I spoke with Cark Calderon. He repeated exactly the same. I expected him for his/her employer. He offered me the title of Seire Cardona. He added that she would contact me in one single or two times: she's not named yet.

I'm tired of the. Our heart is ill. I visited a cardiologist and got some assessments. Nowadays I chose to consider the ultimate option. I'm likely to abandon the tools in one single their places in CT. They've been with me for five weeks against my wish.

Coping With AT&T U VERSE hasbeen the worst headache in my own life. I worry about people and that I don’t need them to truly have the same expertise.

Cordially,

Carlos M. Trujillo


Offender: AT&T U-verse

Country: USA

Category: Internet & Web

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