Usacomplaints.com » Internet & Web » Complaint / Review: Raven Media - Unauthorized withdrawals, dishonest business practices, can t get an english speaking rep on phone. #343666

Complaint / Review
Raven Media
Unauthorized withdrawals, dishonest business practices, can't get an english speaking rep on phone

I signed up for a free trial for Grant Master. After the 7 day trial I called to cancel. The customer service rep. Said that they could extend the trial to Sept. 2. I received the cd a day or two later. I try using the grant search (is this a joke or what?). You don't get any government grants listed, all private companies or organizations.

Well, I got up and checked my checking account this morning and found they had debited my account for 40 dollars. I had to wait on hold to get someone that could barely speak/understand english then spend 30 min. Arguing with the rep. That I have a charge from them that they weren't supposed to charge me. I finally got the account canceled and they said they would refund the money. I just don't think this a very moral or ethical way to run a company. Take the advise of the other reports for raven media and stay away from any of their companies.


Offender: Raven Media

Country: USA   State: Nevada   City: Las Vegas
Site:

Category: Internet & Web

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