Usacomplaints.com » Internet & Web » Complaint / Review: Subscriptions4less (ebay Seller Of Magazine Subscriptions) - Auction fraud by eBay seller Subscriptions4less - Magazine subscriptions - ripoff Staten Island, New York based eBay. #337019

Complaint / Review
Subscriptions4less (ebay Seller Of Magazine Subscriptions)
Auction fraud by eBay seller Subscriptions4less - Magazine subscriptions - ripoff Staten Island, New York based eBay

I had previously had 3 successful transactions from this seller, which is why I didn't initially worry when ebay cancelled the dutch BIN auction which I'd already made a purchase from (3 years to both Woman's Day & Redbook). I checked w/the seller, they said not to worry, that the items (magazines) would ship, and so I waited. That was May 7th. It's now Aug 8th and no magazines have showed, the publishers have no record of the request or my info, and emails to the seller (replying to the last ones he/she sent me) come back as undeliverable. Many many people have now stated they're in the same boat. Paypal states they'll open an investigation into a seller if enough people complain about them (w/in 180 days) but w/o that, if it's past 45 days (which it is if you wait the 10-12 weeks requested/required) you're S.O.L.

I just replied to an email I rec'd from paypal's customer svc with a list of ebayers that state they were ripped off and paypal either refunded their money, or there was no mention of a refund in the feedback but just that they've been ripped off.

Here is the list I sent them showing feedback left for fraudulent transactions between June and present:

Negative feedback

1) No renewal of subscription per US Weekly, No response from Seller, PP Refunded
Buyer: bevinh782 Jun-30-08 15:59
3yr US WEEKLY - Subscription *BLOWOUT* (#110246346239) US $19.98 View Item

2) RIP OFF! BUYER GONE, NO WARNING, NO MAGAZINES - HAD TO FIGHT W/PP TO GET $ BACK
Buyer: smittenkitten89 Jun-26-08 06:49
3yr US WEEKLY - Subscription *BLOWOUT* (#110246346239) US $19.98 View Item

3) Never recieved magazines and sent 2 emails and no response back.
Buyer: alli78 Jun-25-08 09:35
1yr OK! MAGAZINE 1yr US WEEKLY - Subscription (#310043603935) US $13.98 View Item

4) Mag. Never arrived after 7 wks. No response to any of my emails-paypal refunded
Buyer: therewasalittlebird Jun-22-08 18:51
3yr US WEEKLY - Subscription *BLOWOUT* (#110246346239) US $19.98 View Item

5) Never received magazine - no response from seller - Paypal refunded.
Buyer: faye1218 Jun-15-08 08:16
3yr US WEEKLY - Subscription *BLOWOUT* (#110246346239) US $19.98 View Item

6) almost 8wks-no mags-no communication-my children are devastated! Paypal refunded
Buyer: 6littlestitches Jun-14-08 09:17
Follow-up by 6littlestitches (Jun-25-08 10:15):
STILL NO MAGS - now seller has no items for sale - wonder why??? Stay away!
2yr ZOOBOOKS - Subscription [NO S/H] (#110245720625) US $24.98 View Item

7) Never received order. Contact was unsuccessful.
Buyer: agrotnes Jun-09-08 20:46
1yr OK! MAGAZINE 1yr US WEEKLY - Subscription (#310043603935) US $13.98

8) Received Today but never received Astronomy sub from 02/26, no communication!!!
Buyer: tschneeibm Jun-06-08 12:28
4yr READER'S DIGEST - Subscription *SALE* (#310043484458) US $19.98 View Item

& Seller had replied to all of these on July 29th stating:

* Reply by subscriptions4less (Jul-29-08 20:45):
Ebay removed our listings and wouldn't allow access to our account.

& However that doesn't explain why their email account is now inactive or why they couldn't fwd. Our information to the publishers so we'd actually get our subscriptions... Or even why they couldn't EMAIL us (or some other form of contact) to let us know there'd be a delay. Paypal would have our addresses and any auction information (ie: what we ordered) necessary for them to submit our info, so being locked out of Ebay is no excuse.

For anyone who has been ripped of by these guys, if you paid via Paypal, even if it's past 45 days, even if you got a refund already — CONTACT THEM AGAIN and ask them to open an investigation into Subscriptions4less. The more people that complain, the more likely they'll refund those of us who were ripped off, even if it's past their 45 day mark.

I hope this is helpful to those of you in the same situation.

For reference, Paypal rep Ralph Vernon sent me a reply on Thursday 8/7 that stated (in part):

We do reserve the right to reopen any claim for investigation within 180
calendar days if we receive multiple complaints about a particular
seller. We will contact you by email if this is the case.

Go to Paypal's site and select "contact us" to send them an email (or call) directly. Give them the info I showed above and state that you're adding your name/info to the list of ppl that have been ripped off by Subscriptions4less (give them the payment info/auction # of your transaction (s), and you would like an investigation opened. Please post here (or another thread) letting us know your result — good to keep us all on the same page.

Good luck!



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