BEWARE - Do not bother to do business with this company - they are eager to sell you their special website on Amazon R400 once you receive the product they call you to advise that you could invest large amounts of money for them to do advertising on your behalf $6000 if you want to make money quickly the smaller the amount the longer it will take - or you are on your own.
Their paper work state that you need to talk with a customer service before returning the product - you have 14 days& Left approx 10 messages personally and on the answering machine - only problem is nobody take calls. NO ONE RETURN CALLS!
After about 10 messages in 4 days I called the number on my bank statement - I spoke to Jeff who tried to convince me to keep the product - I was adamant that I wanted to return the product and he eventually told me to send to the address on the top of the Invoice.By now I was obviously annoyed and had a bad line, so I could not hear him thus asking him to please repeat as I can't hear him AND asked why did no one return my call to tell me that by now???
He actually told me You're RUDE don't ever call our company again and put the phone down in my face.
If I had a choice I would not call or do business with a company that is so unprofessional again.
I mailed the product back with a letter explaining my frustrations - and are still waiting to get REFUNDED. I left more messages on both numbers and eventually the Director of Customer Services called on the 07/30 (John George) but I am still waiting for a call back to resolve the issue and get my REFUND.
In the last 2 days I left 4 messages on their machine no reply! I reported the case to my bank today to try and solve the issue. The time wasted makes this a real bummer - BEWARE!
0 comments