I bought an Antivirus 2009 and WinSpywareProtect, because I could not open my computer, and the system was telling me that it was necessary.
I bought them on the 18th. Of july, I could not run the programmes. So I wrote to them telling them that I did not want them and that I want my money back. I cancelled them on the 22nd. Of july.
They answered me, asking what was the problem. So I answered them, telling that I could not run the programmes and even I send them a message I received from yahoo saying that it was not possible to run the progammes.
And from that day I continue sending e-mails asking for my money, because when I saw my credit card account I found that they charged for 4 more services they did not offered me at the beginning. Telling me that these services were what I needed to protect my computer from viruses and spyware.
In the 2 Invoces the charges appear like this:
Winspyware protect $674.95 (mexican pesos)
Internet Anonymizer $169.95 (mexican pesos)
Premium Support $209.95 (mexican pesos)
Total before tax $896.6225
Estimated Tax $158.2275
Grand Total $1,054.85 (mexican pesos)
Antivirus 2009 Professional $429.95 (mexican pesos)
Alphawipe Tracks Cleaner 2008 $252.95 (mexican pesos)
Premium support $209.95 (mexican pesos)
Total before Tax $758.9225
Estimated Tax $133.9275
Grand Total $892.85 (mexican pesos)
Graciela
Mexico D.F.
Mexico
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