This company is completly misleading. First of all I ordered the service online and paid the upfront $400 equipment fee and the 1st month fee of $69. When the installer came to the house he put up a pole in the back yard facing the house for $125. I started the service up and began downloading my Norton and Windows updates then poof 10 min later i was creeping along slower than dialup. What they fail to tell you is on service plan PRO 1.2mb download speed you can only download 350mb per day. So you have approx. 291.6 seconds per day to download something and you get stuck on their FAP (fair access policy) wich brings you down to about 20k/s. Regular surfing the web is about 1 hr. When i called the service line they replied well just wait 24hrs and it will be fast again. Woohoo another 291 seconds. Lucky for me I am within my 30 day window of return for 1/2 what I paid. This is the biggest ripoff I have ever seen with an internet provider.
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