My Mother contacted BlueHippo after seeing a commercial on TV. She has early Alzheimers & at that particular time, thought nothing about it. She gave them all of her banking info & they immediatly started taking $101.28 a month from her acct. Recently, the family had to get POA to take over her affairs as they were a mess! Her bank acct. Has been short every month since last Sept.
She has a very low income as she is on Medicare & Medicaid, and before this, was barely getting by. We (her children) have supplemented her every month. She lives in Ky. With her son, and I live in Fl., so it is difficult, to say the least. This is just totally outrageous! Clearly an abuse of the elderly. She would not be able to use a computer if she got one
How is this Co. Able to dupe anyone and everyone and get away with it? I will try every avenue available to me to see that she receives a refund. Any ideas where to start? They (BlueHIppo) have yet to answer a phone for me. To date, I have spent 9 1/2 hrs. On hold, and have yet to talk to a real person.
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