Complaint / Review
IK9* Privacy Matters 1-800-436-0817
Charged me for a membership that I never asked for!

I did a people search through US People Search which is linked to Intellius which (i know this now) is linked to IK9* Privacy Matters. I paid my 15 something bucks for a background check on someone and started getting charged 19.95 a month for a membership through IK9* Privacy Matters that I didnt sign up for.

I called the company (18004360817) to cancel my account spent 15mins on hold to have the rep only talk to me for 45secs. They know what they are doing and they know that is wrong or I would of never been treated the way I was by the rep. She was trying to hurry through the conversation.

When I called I was prompted to put in an account number, I had no clue what that was so I put in 00000... Hope this helps someone else. They assured me that my money was going to be refunded I talked to rep: Julie ID#226756. Make sure you get a confirmaton number confirming your account cancelltion