At the end of April I needed a Credit Report for personal, legal purposes and found this company called "Privacy Matters" they have 3 divisions to their company (1) Privacy Matters, (2) Privacy Matters 1-2-3 and (3) Privacy Matters Identity Theft.
This company claims that they will charge consumers $1.00 for a 30 day trial and consumers can cancel any time after that trial period ends.
Well here it is June and this company is STILL pinging my checking account/debit card $19.95 after the fact that I had indeed canceled my "so-called" membership. There is no other means of contacting them besides a "customer service" link and not yet once has anyone from Privacy Matter ever call me back regarding this matter.
Privacy Matters Internet posted phone numbers are: 888-840-6301,1-800-436-0817. This company claims to be in California because they post a "California Privacy Policy" but yet their mailing address is: PO Box #5152, DesPlains, Illinios 60017-5152.
I have sent numerious complaint and inquiries to this damn company but yet they still get their money from my bank.
I have reported them to the "Consumer Fair Rights" Agnecy and the "Better Business Bureau" I HAVE EVEN LEGALLY THREATENED THEM, But yet no response.
They specialize in Identity theft and state they they assist people with this problem, but on the same breath they too are "Identity theives" but using my personal information to enter my checking account without my authorization and take monies each and every month as they please. I demand justification and to be reimbursed.
I would love to sue the pants off of any and all who are employed by this fraudulent company "PRIVACY MATTERS".
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