I cancelled my membership with America OnLine in April.
It is December and they are still charging me for the 23.90 monthly fee.
I called and the person was rude and told me I was using the account. I told him he was wrong. He told me I could cancel now.
I told him that I wanted my money back.
He transferred me to the cancellation department and I sat on hold for more than ten minutes.
Mary
Kentwood, Michigan
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