This software package is supposed to be a child protection type product similar to NetNanny or CyberPatrol. The real protection should be for the buyer!
I ordered the product and specifically paid extra to have the hard copy CD sent to my home. Email confirmation of my order from [email protected] said software would ship in about 48 hours. This was Oct. 26 and I still have no product as of Jan. 7. I contacted them several times via thier support page and all my requests for help were ignored. The company website is IamBigBrother.com and there is no method to contact them except through their online support form... Beware of all companies like this as you have no record of your correspondence!
Credit card was charged immediately and the company was Newman and Associates. I am trying to dispute the charge through MasterCard, but don't have a resolution to date.
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