» Internet & Web » Complaint / Review: Debt Freedom - I payed Debt Freedom for their services to decrease interest rates. I ve recieved no services or refunds. #300025

Complaint / Review
Debt Freedom
I payed Debt Freedom for their services to decrease interest rates. I've recieved no services or refunds

Around June I recieved a call from a telemarketer promising to decrease debt by negotiating with creditors to lower interest rates o credit cards saving me at least $3000.00. It cost me $695.00 to open an account with Debt Freedom but it seemed legit and I did the math. Had my interest rates been lowered, I would have saved a lot more than I spent but nothing happened.

After about three months, I called customer service requesting a refund. The Rep told me I would have to fax a copy of all acounts that I had listed showing zero balances on my credit cards and then they would refund my money.

By Feburary all accounts were at zero and I faxed the paperwork to them. I was told that my refund was approved and that I would recieve it in 14 to 21 business days. It's been two months and still no refund.

I've called the same customer service number, 866-620-3350, and now I get a busy signal. It's been like that for 2 weeks. I've emailed customer service and no response. I just want my money back and if this is a scam, I hope Justice revels.

Offender: Debt Freedom

Country: USA   State: Georgia   City: Marietta
Address: PO BOX 671866
Phone: 8666203350

Category: Internet & Web


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