I also got ripped off by them. I never signed up in the first place.
About a week after I signed up I recieved a welcome letter from them I then called and cancelled or so I thought. They said it was cancelled.
About 1 month or two from the time I signed up for AOL internet service I received a notice from my bank that the membership dues had been attempted to be taken out. My bank returned it for insufficient funds. I got charged $20 for the returned draft.
I again called to cancel the program the first woman I talked to tried sending me out a credit report. I told her no I just want this thing cancelled and she hung up on me. I immediately called back and talked to some other guy and he told me that according to the computer it had been cancelled.
About a week went by and I recieved another notice from my bank that they again tried to take it out. This time my bank paid it and just charged me $20 for it. I ended up haveing two more checks come back that I would have had sufficient funds for, but beings AOLCA took out it I didn't have it.
That week I called again and finally did get it cancelled I have recieved my membership dues back. I am still out the $80 in overdraft fees because they lied to me and didn't cancel the program when I asked. I faxed them a copy of my bank statement showing the overdrafts. I found out today that they denied my request to be reimbursed for my overdraft fees that they cost me. I will never do business with them or AOL again.
Dennis
Marshalltown, Iowa
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