My boyfriend and I logged onto "freecreditreport.com", we got our credit report and then immediatly called and cancelled the membership so we wouldn't get billed.
On the 3rd of the following month, we had two $9.95 fees taken out of our bank account. We called again to cancel and they had no record that we had cancelled already. We were broke and I then had $66.00 in overdraft fees charged to us from our bank.
We faxed complaints to "CIC's, Consumer Relations" and received $19.90 back in our account. No response via phone or e-mail from them.
We then were billed $9.95 two times again the following month. I called they said that they weren't sure why because my account had been cancelled. We then checked via my boyfriends info. He was charged even though we cancelled it twice now, yet they had no record.
We filled out forms with our bank to try to get our money back.
Please help. Freecredit report.com has helped ruin my credit. I have had over 4 overdraft fees because of them and have no way to prove we cancelled this over and over.
What a RIP-OFF!!!
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