Usacomplaints.com » Internet & Web » Complaint / Review: 3-XP Web Solutions - Rip-off, poor customer support Phoenix Ariaona. #299334

Complaint / Review
3-XP Web Solutions
Rip-off, poor customer support Phoenix Ariaona

This company charged me 2200 dollars for a customized website.in the beginning they were fine. I even sent them the.jpg files to use for my website; all they had to do was insert them into a template and make changes to the categories/links. I requested they do this numerous times, even made my requests very simple by numbering them, and each time they would make one change and send preview to me. After 3 of these, they completely quit responding to me. My website was still not complete, I could not get an answer from anyone - called and left many messages with an Annabel who never returned my calls.

This continued for a year and I finally asked for my money back. They refunded me $675.00 of my $2200. I received nothing from them but frustration, VERY POOR customer service - basically none - and then they kept my money, which had taken me 2 years to save in order to do this.in addition, I had subscribed to Doba, at their recommendation, and this cost me monthly dollars until I finally cancelled it because I had no website to put the products on. This company sucks.


Offender: 3-XP Web Solutions

Country: USA
Site:

Category: Internet & Web

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