Complaint / Review
Aol
Ripoff allows child to sign up for svc

My child somehow managed to sign himself up for AOL. The charges were added to our phone bill but we didnt notice it for 3 months. AOL does not claim any responsibility nor will they issue any refunds. The phone company will not contest the charges so we are out about $100. The service has never been accessed from our phone number but we are the ones being billed. I can't understand that, they have no explaination.

Now we are trying to get AOL cancelled BUT they want the all of the user names and passwords that my son and his friends created on the account. If we cannot get all of the info then they will not cancel the account. This makes no sense.

I would never EVER sign up for AOL. I know many people who did and then couldn't get their account cancelled (this is especially true for cancelling before the end of the free trial period which is nothing but a lie anyway).

AOL is Satan's ISP.

Diane
houston, Texas