Usacomplaints.com » Internet & Web » Complaint / Review: Hollywood Profiles.com - Ripoff! Misleading Information. #297139

Complaint / Review
Hollywood Profiles.com
Ripoff! Misleading Information

I really don't want to get all into it, but it's a case of the fine print here. As well as only stating the terms in the fine print, to which you then have to continue on to read the 'terms and conditions', this company has very misleading ads. It gives the impression that you are getting a full membership for a promo price by saying things like 'platinum membership now only $1.95'. It does not actually say on the promo page that what you are getting is a trial only. If you read the 'terms' page it does say that you must cancel within 14 days of signup in order to not be charged the current monthly fee. My thought is if it were a reputable company they would CLEARLY state this information in the ad and not in fine print or on the 't and c' page?!?

So what you're actually getting after all the glamour is about a one week trial for $1.95 and if you forget to cancel before 14 days, well regardless whether you actually used the site or not, you get a nice surprise in the form of a hefty charge to the account you originally signed up with. Boo Hoo Hollywood Profiles, you should be ashamed of yourselves!

By the way here is a wacky copy of a conversation I had with what they claimed was a live agent until I asked some questions and got it to tell me it was actually a 'live VIRTUAL agent', that's new, never encountered that before. Bizarre... (Tori is my "live" rep) Honestly the lengths people will go to to get your money!!!

Tori Says: Hey Wait! We hate to see you go! Remember we are the absolute best resource on the internet for talent and casting agents alike! Keep in mind it is only a 1.95 to start! Thats is a small price to pay especially since the rewards can be so large! CLICK HERE to sign up!

Tori Says: Just type 'HI' or 'Hello' in the space below to let me know you are there.

Tori Says: Hollywood Profiles maintains one of the largest known databases of updated Casting Calls and Audition Notices on the planet, with searchability by Location and Casting Call type, i.E. Movies, television, theater, music videos.

You: how long is the trial period?

Tori Says: Once you signup you will have instant access to our complete database!

You: instant?

You: and again how long is the trial period?

Tori Says: This amazing price is only available through this chat and for a limited time. CLICK HERE to take advantage of this deal.

Tori Says: You'll be amazed to say the least when you realize how much wasted time and effort and disappointment you'll be saved from, by utilizing our casting call database and this new technology.

You: hmm guessing this really isn't a live agent

Tori Says: My name is Tori and I'm a live virtual agent.

You: what exactly does 'live virtual' mean?

Tori Says: Virtual is a computer simulation of a real chat:)

You: so you really can't answer specific questions then?

Tori Says: With Hollywood Profiles auto submission technology, when you find an interesting audition notice in our casting call database you will be able to send an automated email directly to the casting director who posted the audition notice that you are interested in!

You: just those you are programmed to know?

Tori Says: With the sheer awesome size of our updated casting call database, you will potentially be able to use this technology to submit yourself directly to casting directors at an unbelievable rate!

You: tori?

Tori Says: For more questions or information, please email us at [email protected] or call us at 1-800-270-7138 ext. 12 to speak with customer service.

You: thanks

Tori Says: You're very welcome:)


Offender: Hollywood Profiles.com

Country: USA   State: Texas   City: Humble
Address: 5715 Will Clayton Pkwy #5273
Phone: 18002707138

Category: Internet & Web

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