Usacomplaints.com » Shops, Products, Services » Complaint / Review: TurtleShack (owner (TORI - Owner (TORI) Charged to much for Babymusk turtles, sent me adult BM when I ordered BABIES, Tori will RESPOND to customers Emails. #849694

Complaint / Review
TurtleShack (owner (TORI
Owner (TORI) Charged to much for Babymusk turtles, sent me adult BM when I ordered BABIES, Tori will RESPOND to customers Emails

The beginning of January I order 3 RES $14.95 for 3 & 2 Baby Musk 1 inch.$20 ea. They arived alive. A week later one BM died I returned it for credit. I placed another order for 2 BM 1 in. $20ea. Along with the credit turtle a total of 3 arrived alive. First of all I was charged $39 each for the 2 BM when the web site said $20 ea. Then I was sent ADULT turtles when I requested BABIES. I've been emailing the owner (Tori) now for 3 weeks and she has not yet responded when I call I always get to talk to Steve and when asked where she is he states" she's not in, kids, problems, etc, no one else to help you if you have a problem, this is UNSAT and UNPROFESSIONAL to a customer to put there trust and confident in a buisness and get RIPPED OFF.



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