Usacomplaints.com » Internet & Web » Complaint / Review: WindStream - Misquoted prices!. #289259

Complaint / Review
WindStream
Misquoted prices!

At first, I'd Alltel phone support for appx. $28.00/mo. They bought out to Windstream.in the beginning, no issues, and that I extended to truly have the same telephone support for that same strategy and cost. I also experienced Dish Network, for appx. $36.00/mo.

I'd a dial up online sites for $9.95/mo. Subsequently, I went using the Windstream Pack Bundle, since I have had been utilizing both Windstream and Meal, and desired a faster online sites. The Pack bundle involved three providers, 1. Unlimited local & long-distance calling, 2. Dish Network Satellite, and 3. DSL websites.

They stated that the payment could be appx. $92.00 every month. Additionally they stated that the device for that DSL I'd be obtaining could be around $60.00, which there have been 2 refund types I really could complete, which may save over $100.00 about the whole price of changing ideas, that was just said to be around $160.00. And so I created the change, also it was not long till I acquired a statement within the email for over $500.00! I named Windstream and asked them concerning the statement being thus large, and requested them wherever were the refund forms these were said to be delivering me within the email to complete and return? They stated they understood nothing concerning the refund forms, and also the $500.00 needed to be compensated instantly or they'd disrupt my support

After much speaking, they decided to separate the quantity into 3 funds, but only when I'd allow them draw all 3 payments out-of my bank account on every day I obtained taken care of the following 3 paydays, that they did, the final one being 14 days ago today. (additionally they charged $5.00 every time they did this like a service cost.)

I asked them throughout the discussion, just how much might my payment be in the end of this was compensated entirely, plus they stated it'd be appx. $140.00! Remember, they'd cited the regular cost at $92.00! I had been getting quite irritated by this time around, and threatened to possess them remove everything, where time they stated they'd take away the long-distance strategy from my telephone, which might take it down appx. $40.00, producing the monthly obligations subsequently around $92.00/mo., that was what it had been said to be within the first-place (however it was said to be that quantity WITH long-distance company).

I Have asked them an overall total of three times for that refund forms they guaranteed to mail-me, and also have not gotten them however. It has been such a long time today, I actually donot be prepared to be receiving any.

The DSL service isn't any quicker the the inexpensive dial up I had been spending significantly less than $10.00/mo. For. Nowadays, I obtained another statement within the email for over 0.00 (for what!?!), which brought me to appear up this website and create this criticism, hoping that it'll assist another person to become wise and utilize others besides Windstream and Meal when they possess a selection. Easily was not concerned about it turning up on my Credit History, I'dnot actually spend these folks, and would have dumped their providers at that time I acquired the very first statement for over $500.00.


Offender: WindStream

Country: USA   State: Kentucky   City: Mount Vernon

Category: Internet & Web

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