Complaint / Review
Rhapsody.com
Automatically billed for services I did not orde

I have a subscription to Rhapsody. It is paid for automatically on my American Express Card. When reviewing my bill, I saw where I was also charged for Realarcade Subscription and Superpass. I did not order these other two subscriptions. The cost was an additional 10.87 and 16.31 respectively. When I called, the call center in India took my call. They insisted that I must have ordered them by mistake. Which I did not. I have not always been billed for these and I have had my subscription for about one year. I cancelled my Rhapsody subscription and asked for the other two charges to be removed. I was put on hold for over ten minutes and then disconnected. It was simply too much hassle to call back.