Usacomplaints.com » Internet & Web » Complaint / Review: Evertek - Evertek sent damaged items and will not replace or refund them. #266901

Complaint / Review
Evertek
Evertek sent damaged items and will not replace or refund them

I was a new customer with Evertek. My first experience with Evertek was horrible. My sales rep constantly messing up my purchase order, adding things I did not ordered. I spend over $5,000 worth of products from Evertek for my clients. Almost half of the stuff I received was damaged or defective. They will not send replacement or give credit until they received and inspect the items, which took weeks, I still have an issue with one of the item. It has been over 2 months. I have lost my clients because of this vendor.

I contacted Neil Pieramico at Evertek about my issue but was only able to get my complaint forwarded to someone else. The only response from Neil was a forwarded email to Steve Mena saying "Steve, help this fellow." I was not contacted by Steve until a week later when I wrote him an email.

This company clearly needs work on support and quality control. Please post below, I will help and support anyone who need to file complaint or charges against this company.


Offender: Evertek

Country: USA   State: California   City: San Diego
Address: 1890 Ord Way
Phone: 7606394500

Category: Internet & Web

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