Complaint / Review
Takemi Select Wholesale Outlet
Company sent me incompleted massage chair and doesn't want to replace item or supply missing parts or return money On

8.10.07 I ordered from Takemi Wholesale Outlet on-line massage chair: Takemi Select Presenditial Series 1100, $499.95.

8.17.07 I found a box on my backyard under the pouring rain. They drop it like $1 thing without my sinature. Box was comletly demaged with the big holes everywhere. There was no any sign on the box: no sender or delivery company, no even packing slip.

More over inside I did not find: pneumatic cylinder, all binding parts-bolts, screw etc. (later I found couple bolts on my drive way), decorative parts, using and assembling instruction.

So, to assemble and use this chair is impossible. I called to company right away for replacement or supplying missing parts or for refund. Saleman Mike told to me that I have to send e-mail to company. I did it the same day but they never answer to me. Then we call again and again without any results - they point out each other.

After that I called to my bank to cancell the payment. Citi bank gave me the conditional credit. But 11.07.07 I got the letter from my bank that Takemy company refused to return my money and I have to pay.

I tried to contact with company again, I spoke to Paul and finaly he told me that his company is not resposible for delivery, that is delivery company folt.

I have not seen such jungle trade in America.
What is that indifference people watching only over their profit, without any regret on their end about this rip-off?