Usacomplaints.com » Internet & Web » Complaint / Review: Heritage Web Solutions - HWS is the most unamerican company I have ever dealt with!. #250220

Complaint / Review
Heritage Web Solutions
HWS is the most unamerican company I have ever dealt with!

I closed with HWS in November. I've settled almost 2,000.00 up to now for my website and hosting costs. I posted my information in February of the year. Days passed; then months. I'd created several calls concerning the standing of the website.in-May I talked with James Gilmore. He explained that for what I needed I'd require a repository constructed. It was one more 300.00 and an almost one more month of waiting.

Upon the June conclusion of the look I mentioned that it had been a terrible style and also the website was really user-unfriendly. I'd lots of modifications to create. I told the custom this and started contacting a few of the modifications. I had been informed by Bob Witchurch among my several developers at HWS to simply take the look and that I might make any modifications later at no extra-cost. I had been sceptical the later modifications could be free but I respected him and History at their term. This later turned out to be an enormous error.

History forgotten to see me that several of those modifications could be additional money... At large amount of additional money. At this time I understand anything was incorrect. One day I did so a look for my site online. It did not show up whatsoever. This really is greater than a month following the website went 'stay'. I added this to HW interest. They stated I has only been acquired by google? Plus they could look after it. They sure did... Today you've to key in all of the phrases existence guidance for you precisely within the research stop to create up the website. I introduced this up and was informed for one more 65.00 per month I really could have it mounted.

At my wits end I requested for my money-back and Mr. James Gilmore stated that he'd 'place my reimbursement demand within the program'. I waited for another week. I had been provided a brand new custom and consideration director Melissa Gunnel. It was never recorded since every time I named the machine nevertheless confirmed my account supervisor as James Gilmore. I obtained 1 mail from Melissa and nothing more.

I wanted a reimbursement another period. This time around I talked with another account director. He explained he was sorry for almost any trouble. Which he'd obtain a new custom onto it. I had been designated Mathew Statements. I spoke with him and mentioned the modifications I needed create in June. I mentioned I needed to shed weight the websites and obtain a much better website. I had been informed this could charge 600.00. I told him I coulnot afford to pay for anymore which I truly only wished to get what I invested back. This really is after I eventually noticed that HWS doesn't approved any discounts of any sort.

After a few months of requesting my money-back and obtaining went around. Of coarse I attempted to obtain issues solved and attempted to allow them repair the website. But enough is sufficient! Nothing gets done. I required modifications on August 1. Used to do not get a verification mail from Mathew before 8th. Does it have a week to see mail? This mail stated just he might reach focus on my demands. Nothing has improved to-date. Meanwhile I still spend 50.00 per month to get a website that appears unprofessional.

I can not count the unanswered emails, the unreturned telephone calls, the hours I've allocated to store waiting to keep in touch with an individual. I've had more consideration repetitions and developers than I will depend. I've had enough. I've submitted grievances with IC3, my local regulators, this site, Foxnews, The Provo Herald, the and Utah Tribune. I'm an extremely extremely ingenious and devoted person and that I possess a large amount of friends. I'll not quit till that is solved.

I'll be composing my congressmen each morning, and getting extra actions to obtain this issue settled. I've sent the organization with my motives. I've not seen something. Understanding a-2,000.00 training such as this may possibly not be a tough one to get a large organization or for individuals which have a lot of cash. For me it's been disastrous. That is therefore extremely frustrating.

HWS may be the most unamerican organization I've actually handled. They make the most of authorized loop-holes and harmless hard-working people, they're selfish and dishonest. Pity you HWS. DISGRACE

Jessika

Navarre, California

U.S.A.


Offender: Heritage Web Solutions

Country: USA

Category: Internet & Web

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