I recently bought a bottle of Coty Musk oil on ebay from dhmedical through ebay. I ordered, paid (using PayPal) and all was confirmed on Thur Aug. 30, '07. I received my order on Tues Sept 4, '07. Considering this was over a 3 day weekend (Labor day) I was incredibly impressed with dhmedical on how quickly I received this item - this is definitely not why I am unhappy with dhmedical - I was extremely impressed with their service at this point.
When I received the item it did not faze me one that the manufactures box it was in was slightly crushed - I assume that it was so because it was sent in a cushioned envelope that was jostled around some during the shipping process. I did notice that a small piece of plastic that is normally covering a "window" on the product box was missing (still didn't faze me that it was an issue). I removed it from the product's box (a shaped-to-fit piece of plastic that was placed inside of the manufactures product box). So basically, other than that missing piece of plastic, all seemed 'normal'.
Now please note that I have been using this product for 40yrs and, until the past few years, have always been able to purchase it at any retail store. It is far from expensive. But it is my favorite. Each bottle of oil has lasted me several years and has kept it's very distinct smell for that duration of time. When I put it on, it continues to carry its scent until I wash it off - it does not ware off. I will occasionally put this oil through my hair and, as I said, its scent will remain until I wash it out of my hair (every few days). So needles to say, a person does not need to use much of this oil to get its effects. It is rather strong.
So I open this bottle of musk oil that I had received from dhmedical and I immediately notice that it smells like baby oil. No hint of musk. I have everyone around smell it. They all agree - baby oil. I decide that maybe we are all having nose issues and decide to give it a try. Nothing. Baby oil. I try it again. Baby oil.
I did not contact dhmedical. Rather than get into some pain-in-the-butt dispute with a company over an item that was not that expensive (and most likely would end up costing me more to exchange than it is worth) I decided to let future customers know what this company did to me. I decided to make a comment about it in 'Feedback' on their site on ebay. I stated "Was not true musk oil - smelled like babyoil (musk oil doesn't get old)".
After submitting a negative comment on their 'Feedback', I was immediately notified by ebay that dhmedical had notified them, stating I had not paid for the product that they had sent me. Seriously. Between my checking acct and Paypal, I could get all the proof I needed to show that was not true. How hard was that to see.
DH medical then a comment on my 'Feedback' that I did not communicate with them and should be avoided by other potential sellers. They were correct. I did not communicate. Irregardless whether I had communicated with them or not - if I had gotten an exchange or my money back - it should still be noted that the product I had ordered and paid for was not the product I received. It had obviously been replaced with a different product.
Coty Musk Oil is no longer made. The only place, so far, that I have found it is online. I found this particular one at dhmedical on ebay. I've never purchased anything on ebay before. Ever. But I needed my fix, so I went ahead and, using PayPal, I made this purchase. I then proceed to get riped off.
I am tired of the scams. I am tired of the lies. I am tired of shelling out my money to cons. Yes, their site on ebay has thousands of wonderful remarks from so many happy customers, but just how many of those are legitimate?
Well just listen to me - I've now become a skeptic. Thanks DH Medical.
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