My ebay account was suspended without discussion and without giving me a specific reason on 9/10. I have excellent feedback on ebay and have been a seller since 1998.
I need my business to be re-instated in order to live (pay bills, eat etc.) I depend on this money. If I have made a mistake then Ebay should give me the chance to correct it & discuss it with me. I have no idea why I am suspended. I can't imagine what I could have done to deserve this. It is inhuman and un-American to shut a business down without warning, discussion or reasons.
Ebay cannot tell me why I have been suspended. That information is private. There is no human customer service - I only receive automated form letters which state "Abuse of ebay" as the (vague) reason. There is no one from Ebay that I can reach who can tell me anything.
Ebay did ask that I fax info to them... Bank statements, Driver's license etc.
This is actually info that they already have. I thought perhaps they were trying to confirm my identity. But... The final suspension e-mail referred to this info as "evidence"!! Of what? - I have no idea.
They also stated that they must suspend me to keep Ebay safe.
I have done nothing wrong... My feedback says it all... I have (had) many, many happy customers.
They are treating me like a criminal and have removed my income!
With each day of suspension I lose money and customers. I have suffered extreme emotional and financial damage as a result of being put out of business. Why can they get away with this?
I have found on the internet hundreds of people (on various bulletin boards) in this same situation - And devastated.
Also - There are many (favored) Ebay sellers who are breaking obvious Ebay rule and are left alone and are not suspended.
I honestly do not know what I have (supposedly) done. Whatever it is... I should have received a warning with a chance to make it right.
They have ruined the business that took me years to build up. I don't know how I will survive financially.
How can anyone feel safe building an ebay business when at any time they can rip it away without even discussing it with you?
If anyone can help... Please let me know.
0 comments