Donna, you may be far from alone in your Apple computer problem. Here is an account of my iMac problem. Keep in mind that my computer has remained in the same location since purchased new. It has been used only for basic computer processing and internet access. It does not get used daily, and it has been well cared for.
My 17-inch flat panel Apple iMac display just stopped working. The screen appears black but you can see the windows faintly in the background after the machine boots up. I did some research and found that Apple has had an inverter assembly problem in the past. There is a class action recently settled on this matter regarding the Apple Studio Displays.
Other Apple computer owner display complaints continue. After taking my computer in to the "genius" bar, I was told that the problem was most likely the inverter assembly. I was quoted a cost of $39 for the part and $135 for the labor. Just today, I got a call from the Apple Store and the techician said that the problem is not the inverter but the LCD panel itself. The news was that this part was $389! With the addition of the labor, this repair would be over $500!! Is the LCD replacement something a novice can or should attempt? Is this repair ludicrous on a machine that is four years old? Is the only option attaching a different monitor to the system? This is unfortunate considering the display is what MADE this computer!
Clearly from my research, Apple has some "display issues" that are yet to be resolved. I'd like to know if there are other iMac who have well-cared for and conservatively-used Apple computers with this display problem. Please report your iMac display problem here;-) Any wisdom from the more technically-expert readers would be most appreciated! I would like to make a consumer suggestion: notify Apple in formal, certified letter so that there is a record of the complaint. Otherwise, we, the owners may be the ones left covering the widespread problems.
0 comments