I ordered hand painted letters from the Kimberly Kayatta-Wilkinson from her Ebay store, Kazie Designs. Like another poster, I did hear from her when she sent my order form. I also heard back from her after I sent that order form back and resent it, asking for confirmation. She finally responded saying that she received it and she was having 'major comp issues at this end'. I thought nothing of it. Towards the end of my 6-8 week wait for the letters (time period specified, which was beyond the limit to file a dispute!), I emailed her again b/c I was worried that I hadn't heard from her and wondered if she'd send me an idea of what she planned to do. No response. 8 emails and several phone calls later I realized I'd been had. I felt for her, being a mother, and even reached out asking if everything was ok? No response, not once. I feel terrible that she stole from me, just a little less trusting of people. Kudos to PayPal though, they did everything possible to remedy the situation. Excellent customer service!
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