I ordered a 'UPA clip' from laceflair's ebay site. After paying for the product and shipping, Michelle (the ponytail maker) sent me an email asking the details of what I wanted for color, length etc. I sent all my info to her and never heard back. After a month (I waited a while for her to make the ponytail and then ship it) I emailed for an update.
She then informed me that she had to re-order the hair as the stuff she had wasn't very good. She told me she emailed me about this - didn't I get this email?
Another month passes - no ponytail. So I emailed her - She says that she just sent it in the mail and I should get it in 1 - 2 weeks.
One reason I waited so long is that I checked her feedback on Ebay and it looked liked most of the ponytails were shipped out 2 months aftre ordering so I wasn't too worried.
2 weeks pass - I email again - waited a few days and no response. I email again (through ebay too) no response. So I had a friend email her through ebay pretending to be a potential customer and wanting information. Well - what do you know — Michelle emailed my friend back within the hour giving her information on how to order.
I emailed her again telling her that I know she did not send it and that I was going to press charges. And she emailed me RIGHT back — saying she sent the ponytail but it came back to her in the mail so she sent it again. She says she emailed me a few times about this - didn't I get this email? (deja vu)
So I emailed her again telling her all the charges I was going to lay. Again - emailed me right back and said she would talk to her 'accountant' and have my refund by the end of the week.
What happened? You guessed it - nothing. She no longer responded to my emails.
I had a family situation and was not able to press charges when I planned to (it has now been almost 6 months since my order so I think it's too late now).
I also commented on her youtube video that she scammed me - she emailed my youtube account and asked who I was - I responded "The person you stole $100 from - have you scammed so many people that you don't even know who this is?" She responded something about how she sends out soooo many clips that she can't possibly know who I was." This tells me that I am not the only one she scammed - or she would have known who it was.
This woman is a liar and a theif. She has no ethics and I hope that at least one person sees this and it saves them from the same situation as I am in.
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