Usacomplaints.com » Internet & Web » Complaint / Review: Sage-Ryder, Big Screen Center, Projector Lamp Center - 2Months - Accepted PAyment with Failure to Deliver, Failure to Refund. #240189

Complaint / Review
Sage-Ryder, Big Screen Center, Projector Lamp Center
2Months - Accepted PAyment with Failure to Deliver, Failure to Refund

Attempted to purchase a Draper Projection Screen (Big Screen Center and Projector Lamp Center are the same company)

I posted this message on other forums and want to pass it on to you:

CAUTION: DO NOT BUY FROM THE BIG SCREEN CENTER. If I could say this any louder, I would. Even though they are still on line taking orders AND TAKING YOUR MONEY - they have filed for bankrupcy. We placed our order June 14th, and, after several phonecalls and unreturned voice mails, were promised a refund on July 20th. After contacting the Atlanta Better Business Bureau, and finally contacting a lawyer on Aug. 13th, I recieved this e-mail:

"Hello, I do regret to inform you that as of July 25th, our company has filed for a chapter 11 bankruptcy. You are in line for a refund, however until we get authorization from the court system we will be unable to give you that refund. You will be getting your money back and the federal government is going to be making sure of that, but as to the date you will be receiving that we do not know.

Once the court tells us when we can start refunding people we will be sending out e-mails to all of our customers that this pertains to giving them the date by which they will get their money. I have been informed that you are going to be pursuing legal actions against us and I need to ask you to refrain from doing so because we are actually working with the court systems right now to get everyone refunded.

I do apologize for any inconvenience this may cause you, if you would like to talk with the courts our federal case number is 07-71667 and we filed in the Atlanta court system. You can get with the court system in your area and they will be able to either get in touch with the Atlanta court system or they can give you the number so you can do so yourself. Thank you for your patience and have a great day."

This is the first contact they have made with me in over a month. And it seems my church is still out $800.


Offender: Sage-Ryder, Big Screen Center, Projector Lamp Center

Country: USA   State: Georgia   City: Atlanta
Address: 8601 Dunwoody Pl Ste 420
Phone: 8003148955

Category: Internet & Web

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