This reply is most advice for future orders, because they ripped you off good.
Next time pay with a debit card or credit card, then if you have a problem with the company as you did. You could go to the credit card company or bank card and get a FULL REFUND the right way.
If you have a problem paying with your debit card as you did, have patience look carefully at the card number you put in and go online and make sure you have the money in the bank to clear the transaction. If you use a credit card, when you have problems the bank will protect you.
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