After buying Act! 2005 software, I found it was not Windows XP compatible as advertised, and requested an exchange for Act! 2006. Software Surplus agreed, and I returned Act! as instructed, on 6/23/07. Follow up e-mails on 6/29,7/2 and 7/6 requesting status were ignored. As of 7/24/07 I have not received any response to my return or the follow-up e-mails.
After checking out consumer complaints, I see I'm not the first person to be conned by this company.
Complaint / Review
Software Surplus
Ripoff Promised exchange for misrepresented purchase then failed to even respond when purchase returned
Author: H42
Offender: Software Surplus
Country: USA State: Nevada City: Las Vegas
Address: 9360 W. Flamingo Rd, Suite 110, #422
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