He claims this... With over 10 years of website design experience we know how to make a working and functional website to meet your needs. We take pride in building a practical and effective website for what ever your needs are. We also deal in website redesign. Which can include...
HIS DEDICATED SERVERS... He claims... Are the best... 99.99% uptime (details)
- Cost efficient Servers
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Sorry for the delay. With the pain from my back and the pills they have me on I cant allways go to sleep at a normal time. So somedays I can't fall asleep till 5 or 6am wich today was around 5:30am and I just woke up shortly ago. I have not heard from the tech yet. It wont likely be till later in the day. They ordered the parts last night so they should get in this afternoon. He knows the situation and wants to not only get the server built but get all the updates needed before we put the server live so that its all ready to go and not being slowed down by the updating while its being used. I know your sitting at about 305 right now and im listening and it dose buffer a bit. I was realy hopying that by taking the site off of the server it would help yah out a bit there till we got the other server up. All I can tell you right now is we know the situation your in and are trying to get the server up asap, but I expect it to be up later this afternoon or evening at the earliest. As soon as they let me know its up and ready I have to go in an do a few things and get the shoutcast set up on that server for you and then i will get with you on the info so we can get it all switched up and ready to broadcast. Then after a day or two ill switch the site over. This way if all goes well the site should have no down time.
Regards,
Jim / Sleeper
Sleeper Hosting
Have you heard from your guy yet. How close are we do we have a time frame it's been a week this buffering is killing my station. Etc etc etc... Thank you have a good day
Ok rigt now im just waiting on pricing. Hes recomending a memory upgrade and moving the server up to a core duo wich will put two chips in there insted of the dual core wich will alow for growth. I am very sorry. I didnt see this being an issue but ive never had a station with this many listeners either. That server is running on a 100 mbps connection so its nota bottle kneck issue so its just the server is not able to handle the load...
Im afraid my lack of experiance in this department has caused the issue and im sorry for that but im trying as fast as we can to fix the situation. As soon as he gets me pricing ill let you know
After admitting he didn't have the experiance, then he starts to blame it on our system and my dj's ive been doing this 7 years and this is the 1st place we ever had and issue with
Two things can happen to make you loose or buffer out the station. One is the dj on air is not able to push the stream fast enough to the server. Or two someone is atacking the server to make you drop out. If its the second you would also see the website lag out. I would recoment logging into the main WHM cpanel area with the root password and on the left hand side there is a option name server status. You can keep an eye on this threw out the day and if you see the server load ever goes red that means the server is laggin out. As I said on the phone an extra gig or memory will allways help and we might need to upgread the servers bandwidth speed to accomadate the listeners. For now it might just be some server tweeking that needs to be done. I have a tech looking into the situation now. Ill get back with you shortly with his resaults.
Regards
Sorry had to fix some scripting and restart the server. The site is comming up now and i got the shoutcast started back up now. I had to manualy restart it after the reboot.
Regards,
Jim / Sleeper
Sleeper Hosting
Yanno im sorry iam not satisfied with these results iam getting iam thinking of pulling my station and going some where else.
I understand. Were looking into the best options right now. I just got of the phone with him and hes going to call me back after he looks at a few things. He recomending a slitly differt http softwear sence its only the one site witch will free up some usage and posibly upgreading to a dual core procecer. I explained to him that the load you have right now will be trippled or more on a good day so we want to make sure the changes we make now will support the high spots too.
Regards,
Jim / Sleeper
Sleeper Hosting
Okay this new server that is suppose to suppport the station it hasnt... The new one we were told it would nt it dropped us again at 200 listeners. You assured us the other night this wouldnt happen any more... This isnt a good thing IAM NOTTT A HAPPPPY CAMPER. Same old stuff as all last week. I do not know what needs to be done... But it needs to FIXXXXXXED AND FIXXXXED LIKE YESTERDAY.
Then i asked for a refund and this is what i was told...
Since you didn't give me a month's notice to you leaving my hosting this is my bill to you Server one was up and being used for 8 days. At $4.90 per day that's a total charge of $39.20. Server two was up and being used for 6 days. At $8.66 per day that's a total charge of $51.96. And with the $75.00 set up fee your total charge came to $166.16. Subtracting that from your total paid of $260.00 your refund amount is $93.84.
This is all i recieved... Even after all the issues i had with this hosting company for 2 weeks. I was totally ripped off he became my friend while i was there untill i asked for a refund then he turned against me and gave me a bill.instead of him giving me my full refund of $260.00..
What a ripp off artist he is, even after admitting he didnt really know what he was doing he was listening to others tell him what to do... And nothing ever worked... I got the shaft and if anyone else uses this guy they will also get the shaft... IM JUST GLAD I MOVED MY STATION AWAY WHEN I DID...
Russ
Fernandina beach, Florida
U.S.A.
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