I purchased my computer from upcc on january. On june i went in cause i had a virus that i had in quarranten, and i was using windows millenum edition, and my computer was freezing up alot. After talking to the owner about my problems, he suggested that i go to windows xp home edition. Then i asked him if i could have an additonal 20 harddrive to just store pictures and music on, and a dvd player he said no problem.
Then he was telling me with the xp edition all the things that i could do with it, and he gave me a price of 338.62, and i said okay. Well the dvd player dont work, my original 30ghz hard drive is my storage drive, and when i went in with the computer to have him get my dvd player to work he said that i would have to fill out a work order, cause if he had to install any software that he would have to charge me.
Well i didnt feel that i should have to pay him 45dollars and hour again to make the dvd work cause the paper that came with the dvd said that there isnt any software that came with it and xp doesnt have the software installed, but millenium did. So now i have a dvd that dont work a smaller hardrive, and my 30 hardrive is full of all the things that i had done on it previously.
I can't believe that even my 2 year warranty doesnt even mean anything, cause he said if its a software problem, its not his problem. Well her i am wondering what the heck went wrong was it my lack of knowledge or someone trying to make a point that he feels more of a human being bying trying to sell something and not making sure that it works, and cashing the check. And he did install software, for my printer camera and virus protection etc. I dont have anything in writing for a warranty on the new harddrive either.
Irene
manistique, Michigan
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