I published this on my blog, Association Puzzle.
Consumers Beware — if you want to buy something from the Billy Blanks Website Refuse ALL "free" offers.
They are NOT free.
A Letter to Billy Blanks
Dear Billy Blanks:
Your website is a rip off. You talk about truth and trust, but your company offers neither to consumers. Maybe you don't run the "business side" of things but the people you hired can't be trusted and truth in advertising means nothing to them.
This is what happened to me today:
June 8
A few minutes ago, I placed an order on your Billy Blanks website for the Tae Bo Amped system. I had repeatedly tried to order an additional "amplifier" but it wouldn't let me do it. So, I just ordered one set of the Amped System. After I hit "place order, " I received a message that said I could get a "free gift of an additional amplifier." I hit yes, thinking this must be why the store wouldn't let me buy another one.
Another screen came up with another "free gift" offer. I said yes. Thank God I said "No" when the THIRD FREE SCREEN CAME UP.
Clicking YES was obviously stupid on my part, since nothing is FREE. If you read the details from my order below, you will see that I was charged an additional $60.00 for items advertised as FREE.
Free means no additional charge.
Both of the screens said the items were FREE.instead, I'm showing a DELUXE SYSTEM, yet I can find NO INDICATION OF WHAT THIS IS ON YOUR WEBSITE.
All I wanted was an additional amplifier, which I was willing to pay the $20 for to purchase — but your "store" wouldn't allow it. It kept saying "invalid product code, " and then your system ripped me off with these additional charges!
I did not intend to authorize this additional charge to my credit card as these items were clearly indicated as FREE.
I immediately called your customer service number and was told that my order wouldn't show up until three days from now! So, you have my credit card information and are going to immediately process it but I have no way to correct my order for THREE DAYS. This means my card will be charged before I can get any customer service because your service department is not open on the weekends.
I need immediate resolution of this problem. Your website is misleading and difficult to use. Offering free items and then charging outrageous prices for them is called fraud, and it is against the law.
Cecilia Sepp
Thank you for you Order!
ALL NEW Billys Tae Bo AMPED System 1 $39.95 $39.95
AMPED Deluxe Package 1 $29.95 $29.95 — this showed up when I said "yes" to free amplifier
AMPED Energy Formula Supply 1 $25.90 $25.90 — this was the second "free" gift that was offered
Sub Total: $95.80
Shipping & Handling: $30.80
Tax: $0.00
Order Total: $126.60
Who knew "free stuff" was so expensive?
Buyers, beware of Billy Blanks. He just wants in your wallet.
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