This complaint is about standard operating procedures for TigerDirect and their OnRebate arm. It's all about tactics and ploys to discourage you from collecting your rebate. There are hoops to jump through and then you have to follow up besides, especially if the amount is sizable. And if you do follow up they demand you resubmit everything. This is an obvious stall tactic in hopes that you will have lost your copies of the originals or were too trusting to make copies in the first place.
Have all your copies and submit them by fax and guess what? You are then expected to wait another month to month and one-half to receive the check you were promised long ago. Buy from TigerDirect.com if you must, but do your shopping there without being suckered by the low price afforded you by the so-called rebate. Otherwise, be prepared to wait and be stalled for three to four months while they do everything they can to cause your rebate claim to fall through the cracks. Why else would they issue you a tracking number and go through all the steps to approve your rebate save mailing the check only to demand you resubmit everything anew? No, all your paperwork is already in the system. This is just an additional onus on you the sucker — er I mean customer.
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