Complaint / Review
Cox Communications
Charged me for a promotional free service. Ripoff Phoenix Arizona

Cox has been providing me high-speed broadband service for a year. Last summer I received a letter offering free basic cable service just for the asking. I asked but they have been charging me $10 month for the service for the past several months.

When I spoke with a supervisor in Billing they explained they could only correct for the most recent billing period and agree not to charge me in subsequent bills. They refused to credited for previous months of over billing.