The CEO of Host Depot or HostDepot.com, Mark Erskine, is a spineless coward who has never returned my phone calls and messages regarding a billing descrepancy with me, a former Web Hosting Re-Seller.
A Re-Seller is someone who helps a Web Hosting company grow by reselling hosting plans to people and becoming a 'middle man'.
I became a reseller for the company back in 2002 and had about 5 accounts with HostDepot.com. As years went by the company lied about their "24/Hour" support. I grew very tired of the constant incompetency of the people in this company.
RIP OFF: I had contacted, Charmagne, a female Customer Service Manager and clarified to her that I no longer wish to do any further business with this company. The company tried to make me pay for 1 entire year of hosting when the renewel time came but I told them I would PRO RATE the 20 days of hosting and that should suffice for their services since I had made arrangements to transfer the site from Host Depot or HostDepot.com to a far better company.
They charged me $40 for the PRO RATED term of my account (22 days of hosting) and then they released my domain name.
Charmagne reported me to CFO FINANCIAL, a collections agency, and when I called back to HostDepot to resolve the problem, she hung up the phone on me. I spoke with the VP of Sales, Jeff, next.
Complete idiot. It seems that no employee of this company is allowed to connect the calls to the CEO, MARK ERSKINE. However, I was able to connect to his Voice Mail on my own on two occasions. Mr. ERKSINE, never returned my phone calls and continues to be a spineless, coward who seems to think it is okay for a company to completely disregard a now former client.
I am tired of incompetent people ruining other people's credit. This company is horrible. They are liars, crass, and need to go to Manner School. This is my story. I don't want any other Florida companies or resellers to go through what I went through. As for people like MARK ERSKINE, when will you become responsible and begin to manage your company with competence? What a joke you are and what a disgrace you are to the IT world.
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