A while back I purchased hosting through ESB host. I also purchased 2 domains through them as well. One day I tried to log into my account and couldn't. I tried about a dozen or so times to contact their customer service but all I got was an automated message. I lost both of my domains along with the branding I was trying to build around them. Like I said I tried contacting them on many occasions and got no response back.
I recently saw one of my domains being sold online for over $1,000. That really made me mad. To the people at ESB Host, I know you will be responding to this even though you never responded to any of my emails. I ask that you do not refer to me as a liar (I know thats what you're going to do any way). Everything I am saying is the God's honest truth. I would put my life on it. I say ESB is a scam for the simple fact that I could have avoided losing my domains if ESB would have responded.
To anyone looking to buy hosting or a domain though ESB I beg you not to. Do some research online. I am not the only one who has problems with ESB host. The process of trying to get my domain back would be to long, hard, and expensive. I hate ESB Host and every one there for destroying my business and my brand. I really hope the FTC and FBI give them what they have comming.