I purchased this software, hoping for better connection, service, and support than those FREE programs out there, (bearshare, Kazaa, etc.).
I paid the $34 fee for UNLIMITED downloads of music and movies. About a week later, I wanted to download a movie, "OVER THE HEDGE" for my 3 yr. Old daughter. Now, it is my understanding, as a paid customer, that if i am going to pay for a service, when i can get it for free, i would expect more security, more support from these people since they are getting paid, right? WRONG!
I downloaded the movie, it was descent bandwidth. Only to open this file up and see something i could of been sent to prison for. For the split second i had it open, all i saw was a few "UNDERAGE KIDS" without clothes and were performing ADULT acts. You have no idea how fast i cut the power to my Hard Drive. Disconnected all my cables to my broadband modem, and started to wipe my hard drive clean.
I wasn't about to get a prison sentence over something i despise. I was half tempted to travel to this software's headquarters and show them my newly purchased Shotgun. That incident severely P*#@ed me off.
I was immediately sending e-mails asking for my refund, only to get "auto-generated" responses, left and right. To this day, I still haven't received a "legit" response from an actual customer service rep.
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