I purchased the The Metropipe.net Tunneler anonymous internet service on November 21st but it is not working at all. I emailed Metropipe for support several times in December (no phone # available) so I can get help to troubleshoot the problem but no got has responded to me to date.
On January 8th, I sent Metropipe a certified letter requesting a refund for the 2-year $139.92 purchase amount — the letter was addressed to the Lamarr Labs address in Freemont, CA but I have not seen my refund or heard a squeak from out of them.
I purchased this anti-proxy service in good faith to prevent computer hijacking and unwanted marketing cookies from appearing and loading on my desktop. I was willing to work with them up to this point but I now realize that they are simply thieves operating via the internet.
I am very careful about where I spend my money and what form of payment I send. I checked out Metropipe Tunneler service over the net and got decent service feedback but should have taken a closer look at the usacomplaints.com complaint against Metropipe before mailing my money order. I suggest that anyone who's looking for an product or service (in my case an anonymous proxy service) first check out usacomplaints.com to check for any criminal record before spending hard earned money for nothing.
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