Complaint / Review
Synapse Services
Is a fraudulent telemarketing ripoff

I bought a HP multi-function printer several months ago. On 6/17/02, a lady from Synapse called me. She told me that she was calling me from HP, and would like to send me the Readiris Pro software for 30-days free trial. If I would not return this item, my credit card would be charged $59.95 on the 31st day.

But my credit card was charged on 6/18/02, and the amount was 98.89, including a 1 year maintenance fee I never asked nor was told. I requested an RMA number to return it. This item has reached Synapse over 10 days, but my credit card is still not credited for the refund. I am really sick of such dishonest business conduct.

Zhiping
Piscataway, New Jersey