I went to net detective site to find out about a person who ripped off my mother, and the site policy was to charge your card another time, if you did not cancel your subscription, with-in a certain time, but left it impossible to be able to cancel with some email address or phone number that was not printed clearly on their site, i could not find any info of canceling my subscription on their stie, the information i had found from my bank, where they had already charged me $29.95 bucks, with out my permission.
I called them on their not-toll free number only to get a run around on getting my refund charged back to my credit card. I am wondering what kind of company this is now. I was told they said they would see if it can be done to credit my charge card (but they said i was logged on since that promo was given, which is bull-shit,) back to the amount of $29.95 as of yet i have not seen any changes in my online bank at all, and out money for long distance phone call, and now i can't even get back on the site at all with correct user name and pass word period
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