Usacomplaints.com » Internet & Web » Complaint / Review: Onrebate.com - Fail to issue rebate for 100 dollar for PC purchase due to Computer Error. #195610

Complaint / Review
Onrebate.com
Fail to issue rebate for 100 dollar for PC purchase due to "Computer Error"

Purhcased Computer from Tigerdirect in July and sent in all proper documentation for rebate.
Per their site with my rebate confirmation number:

User applied for OnRebate 7/22 11:47: 06 AM
Email was sent for Confirmation 7/22 11:47: 06 AM
Email was confirmed by the user 7/24 7:23: 49 AM
Printed out the rebate registration, awaiting receipt of documentation 7/24 7:23: 55 AM
The Rebate was accepted 7/31 7:32: 01 AM
Payment Pending

Payment pending... Hmmm. It hass been that way for a while, almost 4 months now. After the 10th week, i email Onrebate for an explaination. The only response i got was a email asking for my address. I provided this, and received no reply. I sent a follow up question, at which time they again asked for my address.

After a few more emails, i was told that my situation would be looked into. Later, after getting no check, I CALLED them. "Juana" told me that there was a computer problem at Onrebate, and they would credit my paypal account right away. Odd, since I had asked for a CHECK! She then stated she made a mistake, and I would see a check in days.

Well, that was 2 weeks ago. No check, no replies to further emails.

This is a TOTAL rip-off.


Offender: Onrebate.com

Country: USA   State: Florida   City: Boca Raton
Address: 120 East Palmetto Park Road
Phone: 8002229300

Category: Internet & Web

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